fld.rs ("we", "us", "our") operates the fld.rs form management platform.
This Privacy Policy describes how we collect, use, and protect information when
you use our service.
1. Information We Collect
Account Information: When an administrator account is created, we collect your name, email address, and a password (stored as a bcrypt hash).
Form Submissions: When users fill out forms created on our platform, we collect the data they submit. This may include text, email addresses, dates, file uploads, and other information as defined by the form creator.
Session Data: We use session cookies to authenticate administrators. These are essential HTTP-only cookies required for the service to function.
Server Logs: We collect standard server request logs (IP address, request path, timestamps) for security and operational purposes.
2. How We Use Information
- To provide and maintain the form management service
- To authenticate administrators and manage sessions
- To send email notifications when form submissions are received (as configured by administrators)
- To process AI-powered features (form generation, translation, data search) when initiated by administrators
- To monitor service health and prevent abuse
3. Data Storage and Security
All data is stored in a PostgreSQL database. Form submissions are stored as structured data associated with the organization (tenant) that created the form. File uploads are stored on the server filesystem.
We implement industry-standard security measures including:
- Password hashing with bcrypt (12 salt rounds)
- HTTP-only, Secure, SameSite=Strict session cookies
- Rate limiting on login and submission endpoints
- Input validation on all API endpoints
- Multi-tenant data isolation
4. Data Sharing
We do not sell or share personal data with third parties, except:
- Email delivery: We use a third-party email service provider (e.g., Resend, Amazon SES) to deliver notification emails configured by form administrators.
- AI providers: When administrators use AI features, form data may be sent to the configured AI provider (e.g., Anthropic, OpenAI, Google) for processing. Administrators choose and configure their own AI provider credentials.
5. Cookies
We use only essential session cookies for administrator authentication. We do not use tracking cookies, analytics cookies, or advertising cookies.
6. Data Retention
Form submissions are retained for as long as the form and its associated organization exist on the platform. Administrators can export and delete their data. When an organization is deleted, all associated forms, submissions, and admin accounts are permanently removed.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Export your data in a machine-readable format
To exercise these rights, contact us through the application form on our website.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify affected users of material changes.
9. Contact
For privacy-related inquiries, contact us through the application form at fld.rs/apply.
fld.rs („mi", „nas", „naš") upravlja fld.rs platformom za upravljanje formularima.
Ova Politika privatnosti opisuje kako prikupljamo, koristimo i štitimo informacije kada
koristite naš servis.
1. Informacije koje prikupljamo
Informacije o nalogu: Kada se kreira administratorski nalog, prikupljamo vaše ime, email adresu i lozinku (čuvanu kao bcrypt heš).
Prijave formulara: Kada korisnici popune formulare kreirane na našoj platformi, prikupljamo podatke koje pošalju. To može uključivati tekst, email adrese, datume, otpremljene fajlove i druge informacije koje definiše kreator formulara.
Podaci o sesiji: Koristimo sesijske kolačiće za autentifikaciju administratora. To su neophodni HTTP-only kolačići potrebni za funkcionisanje servisa.
Serverski logovi: Prikupljamo standardne logove serverskih zahteva (IP adresa, putanja zahteva, vremenski žigovi) za bezbednost i operativne svrhe.
2. Kako koristimo informacije
- Za pružanje i održavanje servisa za upravljanje formularima
- Za autentifikaciju administratora i upravljanje sesijama
- Za slanje email obaveštenja kada se prime prijave formulara (prema konfiguraciji administratora)
- Za obradu funkcija zasnovanih na AI (generisanje formulara, prevod, pretraga podataka) kada ih pokrenu administratori
- Za praćenje zdravlja servisa i sprečavanje zloupotrebe
3. Čuvanje podataka i bezbednost
Svi podaci se čuvaju u PostgreSQL bazi podataka. Prijave formulara se čuvaju kao strukturirani podaci povezani sa organizacijom (zakupcem) koja je kreirala formular. Otpremljeni fajlovi se čuvaju na serverskom fajl sistemu.
Primenjujemo bezbednosne mere po industrijskim standardima uključujući:
- Heširanje lozinki sa bcrypt-om (12 rundi soli)
- HTTP-only, Secure, SameSite=Strict sesijski kolačići
- Ograničenje brzine na prijavnim i submission endpointima
- Validacija unosa na svim API endpointima
- Izolacija podataka po zakupcima
4. Deljenje podataka
Ne prodajemo niti delimo lične podatke sa trećim stranama, osim:
- Dostava emaila: Koristimo eksternog provajdera email servisa (npr. Resend, Amazon SES) za dostavu obaveštenja konfigurisanih od strane administratora formulara.
- AI provajderi: Kada administratori koriste AI funkcije, podaci formulara mogu biti poslati konfigurisanom AI provajderu (npr. Anthropic, OpenAI, Google) na obradu. Administratori biraju i konfigurišu sopstvene kredencijale AI provajdera.
5. Kolačići
Koristimo samo neophodne sesijske kolačiće za autentifikaciju administratora. Ne koristimo kolačiće za praćenje, analitiku ili oglašavanje.
6. Zadržavanje podataka
Prijave formulara se čuvaju dok god formular i njegova povezana organizacija postoje na platformi. Administratori mogu izvoziti i brisati svoje podatke. Kada se organizacija obriše, svi povezani formulari, prijave i admin nalozi se trajno uklanjaju.
7. Vaša prava
U zavisnosti od vaše jurisdikcije, možete imati pravo da:
- Pristupite ličnim podacima koje čuvamo o vama
- Zatražite ispravku netačnih podataka
- Zatražite brisanje vaših podataka
- Izvezete vaše podatke u mašinski čitljivom formatu
Da biste ostvarili ova prava, kontaktirajte nas putem formulara na našem sajtu.
8. Izmene ove politike
Možemo ažurirati ovu Politiku privatnosti s vremena na vreme. Obavestićemo pogođene korisnike o materijalnim promenama.
9. Kontakt
Za upite vezane za privatnost, kontaktirajte nas putem formulara na fld.rs/apply.