Terms of Service

These Terms of Service ("Terms") govern your use of fld.rs ("Service"), operated by fld.rs ("we", "us", "our"). By using the Service, you agree to these Terms.

1. Service Description

fld.rs is a multi-tenant form management platform that allows organizations to create, manage, and collect data through customizable forms. The Service includes AI-powered features for form generation, translation, and data analysis.

2. Accounts and Access

Administrator accounts are created by system administrators. You are responsible for maintaining the security of your account credentials. You must not share your login credentials with unauthorized individuals.

Each organization (tenant) operates within an isolated data environment. Administrators can only access data within their assigned organization.

3. Acceptable Use

You agree not to use the Service to:

• Collect data in violation of applicable privacy laws or regulations
• Send spam, phishing, or malicious content through form notifications
• Attempt to access data belonging to other organizations
• Circumvent rate limits or security measures
• Upload malicious files or content
• Use the Service for any illegal purpose

4. Data Ownership

You retain ownership of all data you collect through forms created on the Service. We do not claim any intellectual property rights over your form content or submission data.

You are responsible for ensuring that your data collection practices comply with applicable laws, including obtaining appropriate consent from form respondents where required.

5. AI Features

The Service offers AI-powered features including form generation, translation, and conversational data search. These features are provided by third-party AI providers configured by administrators.

• AI-generated content should be reviewed for accuracy before use
• AI translations should be verified for critical or legal content
• Data sent to AI providers is subject to their respective terms and privacy policies
• Administrators are responsible for configuring and managing their own AI provider credentials

6. File Uploads

The Service allows form respondents to upload files. We enforce size limits and file type restrictions. You are responsible for any content uploaded through your forms.

7. Service Availability

We aim to provide reliable service but do not guarantee uninterrupted availability. The Service may experience downtime for maintenance, updates, or unforeseen technical issues.

8. Limitation of Liability

The Service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the Service.

Our total liability for any claims related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

9. Data Deletion

When an organization is deleted from the platform, all associated data (forms, submissions, administrator accounts, sessions, and uploaded files) is permanently removed. This action cannot be undone.

10. Changes to Terms

We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the updated Terms. We will notify affected users of material changes.

11. Termination

We reserve the right to suspend or terminate access to the Service for violations of these Terms or for any other reason at our discretion, with reasonable notice where possible.

12. Contact

For questions about these Terms, contact us through the application form at fld.rs/apply.

Ovi Uslovi korišćenja („Uslovi") regulišu vaše korišćenje fld.rs („Servis"), kojim upravlja fld.rs („mi", „nas", „naš"). Korišćenjem Servisa pristajete na ove Uslove.

1. Opis servisa

fld.rs je višekorisnička platforma za upravljanje formularima koja omogućava organizacijama da kreiraju, upravljaju i prikupljaju podatke kroz prilagodljive formulare. Servis uključuje funkcije zasnovane na AI za generisanje formulara, prevod i analizu podataka.

2. Nalozi i pristup

Administratorske naloge kreiraju administratori sistema. Vi ste odgovorni za održavanje bezbednosti vaših pristupnih podataka. Ne smete deliti vaše pristupne podatke sa neovlašćenim licima.

Svaka organizacija (zakupac) radi u izolovanom okruženju podataka. Administratori mogu pristupiti samo podacima unutar svoje dodeljene organizacije.

3. Prihvatljiva upotreba

Saglasni ste da nećete koristiti Servis za:

• Prikupljanje podataka kršeći važeće zakone o privatnosti ili propise
• Slanje neželjene pošte, fišing ili zlonamernog sadržaja kroz obaveštenja formulara
• Pokušaj pristupa podacima drugih organizacija
• Zaobilaženje ograničenja brzine ili bezbednosnih mera
• Otpremanje zlonamernih fajlova ili sadržaja
• Korišćenje Servisa u bilo koju nezakonitu svrhu

4. Vlasništvo nad podacima

Zadržavate vlasništvo nad svim podacima koje prikupljate kroz formulare kreirane na Servisu. Mi ne polažemo nikakva prava intelektualne svojine nad vašim sadržajem formulara ili podacima prijava.

Odgovorni ste za obezbeđivanje da vaše prakse prikupljanja podataka budu u skladu sa važećim zakonima, uključujući pribavljanje odgovarajuće saglasnosti od ispitanika gde je to potrebno.

5. AI funkcije

Servis nudi funkcije zasnovane na AI uključujući generisanje formulara, prevod i konverzacionu pretragu podataka. Ove funkcije pružaju AI provajderi trećih strana konfigurisani od strane administratora.

• AI generisani sadržaj treba pregledati pre upotrebe radi tačnosti
• AI prevode treba verifikovati za kritičan ili pravni sadržaj
• Podaci poslati AI provajderima podležu njihovim uslovima i politikama privatnosti
• Administratori su odgovorni za konfigurisanje i upravljanje sopstvenim kredencijalima AI provajdera

6. Otpremanje fajlova

Servis omogućava ispitanicima formulara da otpreme fajlove. Primenjujemo ograničenja veličine i tipa fajla. Vi ste odgovorni za svaki sadržaj otpremljen kroz vaše formulare.

7. Dostupnost servisa

Nastojimo da pružimo pouzdan servis ali ne garantujemo neprekidnu dostupnost. Servis može imati zastoje radi održavanja, ažuriranja ili nepredviđenih tehničkih problema.

8. Ograničenje odgovornosti

Servis se pruža „kakav jeste" bez garancija bilo koje vrste. U maksimalnom obimu dozvoljenom zakonom, nismo odgovorni za bilo kakvu indirektnu, slučajnu ili posledičnu štetu nastalu korišćenjem Servisa.

Naša ukupna odgovornost za bilo kakve zahteve vezane za Servis ne može premašiti iznos koji ste nam platili u 12 meseci pre zahteva.

9. Brisanje podataka

Kada se organizacija obriše sa platforme, svi povezani podaci (formulari, prijave, administratorski nalozi, sesije i otpremljeni fajlovi) se trajno uklanjaju. Ova radnja se ne može poništiti.

10. Izmene uslova

Možemo ažurirati ove Uslove s vremena na vreme. Nastavak korišćenja Servisa nakon izmena predstavlja prihvatanje ažuriranih Uslova. Obavestićemo pogođene korisnike o materijalnim promenama.

11. Prekid

Zadržavamo pravo da suspendujemo ili ukinemo pristup Servisu zbog kršenja ovih Uslova ili iz bilo kog drugog razloga po našem nahođenju, sa razumnim obaveštenjem gde je to moguće.

12. Kontakt

Za pitanja o ovim Uslovima, kontaktirajte nas putem formulara na fld.rs/apply.